We ship abroad
We are happy to send you our goods abroad. For the quickest delivery possible we use for this purpose the services of courier company GLS. Below you can find prices and expected delivery time together with the method of payment.
If the goods are on stock and the order is created until 12:00 on a working day, we ship the goods immediately, or the following day at the latest.
For arranging specific time of delivery you will be contacted by your courier via sms or a phone call. Until then you can track your order online.
The maximum weight of a shipped parcel is 30 kg. In parcels over 30 kg of weight the goods are packed into another parcel, shipping fee for another parcel is charged.
Shipping within Slovak Republic
Shipping services within Slovakia | Online payment (by card, bank transfer, Paypal*) | Cash on delivery | Average delivery time |
GLS – Order up to 59 EUR (1500 CZK) | 4,5 EUR (125 CZK) | 6,3 EUR (175 CZK) | 1-3 working days |
GLS – order over 59 EUR (1500 CZK) | 2,7 EUR (75 CZK) | 3,6 EUR (100 CZK) | 1-3 working days |
Price in euros is orientational and is converted towards the price in CZK always through the current exchange rate.
*3.4% out of the overall amount is put on in Paypal payments
Other European countries – delivery time and price
Country | Price (according to the weight of the goods) | Average delivery time | |||
| 0-10 kg | 10-30 kg | 30-60 kg | 60 kg > |
|
Belgium | 290 CZK | 410 CZK | 820 CZK | individually** | 2 working days |
Bulgaria | 420 CZK | 580 CZK | 1160 CZK | individually** | 4 working days |
Denmark | 290 CZK | 410 CZK | 820 CZK | individually** | 2 working days |
Estonia | 290 CZK | 410 CZK | 720 CZK | individually** | 3-4 working days |
Finland | 650 CZK | 1130 CZK | 2260 CZK | individually** | 4-6 working days |
France | 420 CZK | 580 CZK | 1160 CZK | individually** | 2-3 working days |
Croatia | 240 CZK | 440 CZK | 880 CZK | individually** | 3 working days |
Ireland | 420 CZK | 580 CZK | 1160 CZK | individually** | 4 working days |
Italy | 420 CZK | 580 CZK | 1160 CZK | individually** | 3-4 working days |
Cyprus | 650 CZK | 1130 CZK | 2260 CZK | individually** | 5 working days |
Lithuania | 290 CZK | 410 CZK | 820 CZK | individually** | 3 working days |
Latvia | 290 CZK | 410 CZK | 820 CZK | individually** | 3 working days |
Luxembourg | 290 CZK | 410 CZK | 820 CZK | individually** | 2 working days |
Hungary | 240 CZK | 440 CZK | 880 CZK | individually** | 2 working days |
Malta | 650 CZK | 1130 CZK | 2260 CZK | individually** | 4 working days |
Germany | 240 CZK | 440 CZK | 880 CZK | individually** | 2 working days |
Netherlands | 290 CZK | 410 CZK | 820 CZK | individually** | 2 working days |
Portugal | 650 CZK | 1130 CZK | 2260 CZK | individually** | 4-7 working days |
Austria | 240 CZK | 440 CZK | 880 CZK | individually** | 2 working days |
Romania | 325 CZK | 502 CZK | 850 CZK | individually** | 3 working days |
Greece | 650 CZK | 1130 CZK | 2260 CZK | individually** | 4-5 working days |
Slovenia | 290 CZK | 410 CZK | 820 CZK | individually** | 3 working days |
Spain | 420 CZK | 580 CZK | 1160 CZK | individually** | 4-7 working days |
Sweden | 650 CZK | 1130 CZK | 2260 CZK | individually** | 3-6 working days |
The price in euros is orientational and is converted by the current exchange rate towards the price in CZK. You can find the exact shipping rate after finishing your order.
Average delivery time: see the table above
Shipping: see the table above
Method of payment: By a credit card (VISA, Mastercard, Maestro), PayPal, Bank transfer
Taking delivery from a courier company
Please pay special attention to the intactness of the wrapping including the protective wrapping tape when taking delivery. If you find out any outer wrapping damage, do not take the parcel over. If the parcel is damaged and you decide to take it over, write down a damage protocol with the driver. Please take a picture of the parcel for quicker handling of the potential complaint. We will then help You with handling the complaint at our customer line or e-mail support.
Method of payment
By credit card online (3-D Secure)
If You own a MasterCard, Maestro or VISA credit card, which allows internet payment, (if you are not sure, ask for information at Your bank), you can use it for purchasing goods online. At the completion of your order You will be redirected to the WebPay payment gateway. used by ČSOB a.s., which at the samte time guarantees maximum security possible. If You are pay by card for the first time You will be asked to enter a sixteen-digit card number at the WebPay gateway. There is no need to be afraid because the information transfer is encrypted and therefore completely secure. All the payment information is transmitted through a secure way a Vitalvibe s.r.o. as a trader does not have access to it nor he saves it anywhere. Card payments are credited almost immediately and therefore we can dispatch Your order speedily.
Bank transfer
You can use bank transfer to send Your money to our account. After finishing Your order and choosing method of payment You will receive information necessary for payment to our account including variable symbol (deposit invoice number). It is always necessary to state variable symbol so that we could accept Your payment.
The money usually arrives at our account within 0 – 2 working days from the moment of departure depending on Your bank. The goods are sent immediately after receiving the payment. At the takeover You do not pay any money to the courier company. The goods will be reserved for you for 10 days, afterwards Your order can be canceled.
Payments from countries outside EU in euros:
IBAN: CZ7620100000002300494662
BIC code/SWIFT: FIOBCZPPXXX
Necessary to state variable symbol (VS) = order number (is stated in the deposit invoice)
Bank: Fio banka a.s., V Celnici 1028/10, Praha 1
Payments within Slovak Republic in euros:
account number: 2300494662 / 8330
enter as an ordinary domestic payment
Necessary to state variable symbol (VS) = order number (is stated in the deposit invoice)
IBAN: CZ7620100000002300494662
BIC code/SWIFT: FIOBCZPPXXX
Payments within the Czech Republic in Czech crowns:
account number: 2900216850/2010
Necessary to state variable symbol (VS) = order number (is stated in the deposit invoice)
IBAN: CZ6020100000002900216850
SWIFT: FIOBCZPPXXX
PayPal
PayPal is simple and safe system of electronic payment. It enables you to pay through Your PayPal account or by credit cards without sharing any delicate information with the merchant. PayPal payments are credited almost immediately and therefore we can dispatch Your order speedily.